Engagement Formula: Learn How Google, Intel, Marriott Hotels & Others Achieve Full Employee Engagement

Ross Reck, Ph.D, is the co-author of Instant Turn around!, Revved!and the best selling The Win-Win Negotiator. He is also the author of Turn Your Customers into Your Sales Force, The X-Factor and his very popular newsletter: Ross Reck's Weekly Reminder. A compelling and dynamic speaker, Ross has been featured at hundreds of meetings, conferences and conventions throughout the United States, Canada, Latin America, Europe and Asia. His consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, Chicago Cubs, Nestle Mexico, Rolls-Royce and Xerox. Ross received his Ph.D from Michigan State University in 1977. From 1975 to 1985 he served as Professor of Management at Arizona State University. During his career at ASU he was the only two time recipient of the prestigious.

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